Privacy Policy

1. INTRODUCTION

2. SCOPE

3. CONSENT

4. TYPES OF INFORMATION

5. COLLECTION OF INFORMATION

6. USE OF INFORMATION

7. INFORMATION SHARING

8. THIRD PARTY SERVICE PROVIDERS

9. DISCLOSURE TO ACQUIRERS

Chillar may disclose and/or transfer Information to an investor, acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of Chillar’s equity, business or assets.

10. CONTROL OVER YOUR PERSONAL INFORMATION

11. RECTIFICATION/CORRECTION OF PERSONAL INFORMATION

12. TERM OF STORAGE OF PERSONAL INFORMATION

13. COOKIES

14. PROTECTION OF INFORMATION

15. MINOR & USAGE ON BEHALF OF ANOTHER PERSON

Chillar does not intend to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. Chillar does not intentionally or knowingly collect Personal Information through the App from anyone under that age.

16. LIMITATION OF LIABILITY

17. OPT-OUT

Once you register as a user on the App, you may receive communication, including but not limited to messages on the App, Short Message Service (SMS) and phone calls from Chillar on the registered mobile number and e-mails on your registered e-mail address. These messages, e-mails and calls could relate to your registration, transactions that you carry out through the App and promotions that are undertaken by Chillar. You have the option to 'opt- out' of all newsletters and other general email marketing communications from Chillar by way of links provided at the bottom of each mailer. Chillar respects your privacy and in the event that you choose to not receive such mailers, Chillar shall take all adequate steps to remove you from such lists. However, you will not be able to opt-out of receiving administrative messages, customer service responses or other transactional communications.

18. CHANGES TO THIS POLICY

Chillar reserves the right to update, change or modify this Policy at any time. The Policy shall come to effect from the date of such update, change or modification.

19. GOVERNING LAW AND DISPUTE RESOLUTION

This Policy shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be in Mumbai, Maharashtra. In the event of any dispute arising out of this Policy the same shall be settled by a binding arbitration conducted by a sole arbitrator, appointed jointly by both parties and governed by the Arbitration and Conciliation Act, 1996. The venue and seat of arbitration shall be Mumbai, Maharashtra.

20. GRIEVANCE REDRESSAL MECHANISM

In accordance with the Information Technology Act, 2000 and Rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Mr. Rajkumar Desai
Email: rajkumar@surplusapp.in
Phone No:

For registering your complaint, please write to the Grievance Officer at the above-mentioned email address in relation to any violation of this Policy or the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The Grievance Officer shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000 and Rules made thereunder.

21. CONTACT DETAILS

If you have questions or concerns about this Policy, please contact Chillar at the following email address:.

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